With the rapid development of the company, we’ve built a market requirement-oriented, fast and efficient market reaction mechanism, established a perfect national sales & services network and have an experienced sales team with good professional background. Meanwhile, our products have been sold throughout many countries and regions including Indonesia, Viet Nam, Sri Lanka, Iran, Peru, Salvador, Ecuador, Burma, Korea, Philippines, North Korea, South Africa, and built a good reputation worldwide due to the excellent quality and performance.
In addition, we provide after-sale service to end users by cooperating with dealers. The service department of our company regularly organizes training for service staff who is qualified to perform service only after the training exam is passed, make sure that all the after-sale issues are solved in time with excellent service. We have a strict assessment for the service of dealer to ensure the after-sale service is carried out without delay, and meanwhile, we pay return visit to end users for gathering feedbacks to perform supervision & management of after-sales service within nationwide and coordinate the local dealers to carry out service of cross-regional operation. Furthermore, we set up service hotline to provide consultation, solution, feedback, coordination of cross-regional operation, quality complaint and dispute resolution for the end users by sending service staff who are qualified maintenance men with rich experiences to ensure quality service & improve customer satisfaction.
